Shipping policy
Thank you for shopping with Anubis Vintage Clothing. We are committed to providing a clear, reliable, and smooth shipping experience for our customers. This Shipping Policy explains how we process, prepare, and deliver orders placed through our online store.
Shipping Location
Anubis Vintage Clothing currently ships orders within the United Kingdom only. Currently, we do not offer international shipping.
All orders are shipped to the delivery address provided by the customer during checkout. Please ensure your shipping details are complete and accurate before placing your order.
Our Processing Schedule
Orders are processed during our regular business hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT+00;00)
Orders placed before 5:00 PM (GMT+00:00) on business days will begin processing according to our standard fulfilment schedule.
The following orders will be processed on the next available business day:
• Orders placed after the daily cut-off time.
• Orders placed on weekends.
• Orders placed on public holidays.
Processing Time
After payment has been successfully received and your order has been verified, the standard processing time is:
1–2 Business Days
During this time, we will:
• Verify your order details.
• Confirm payment authorization.
• Carefully prepare and pack your items.
• Arrange shipment with the selected courier.
Please note that processing time does not include shipping transit time.
Shipping & Delivery Time
2–4 Business Days
Once your order has been processed and dispatched, delivery typically takes 2–4 business days, depending on your location and the courier.
Estimated Total Delivery Time
3–6 Business Days
This includes:
• Processing Time: 1–2 Business Days
• Transit Time: 2–4 Business Days
Delivery estimates may vary due to factors outside of our control, including:
• Courier delays.
• Severe weather conditions.
• Public holidays.
• High shipping volumes.
• Unexpected transportation issues.
Shipping Charges
A standard flat-rate shipping fee of £12.99 GBP applies to all orders.
Any applicable shipping charges will be displayed during checkout before payment is completed.
Customers can review the total order cost, including shipping charges, before placing their order.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details (where available).
• Tracking information may take approximately 24–48 hours to update after the parcel has been handed to the courier.
• Customers can use the tracking information to monitor the delivery status of their order.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
Please carefully review:
• Full Name
• Shipping Address
• Flat or Apartment Number (if applicable)
• Contact Details
Anubis Vintage Clothing is not responsible for delays, failed deliveries, lost parcels, or additional shipping costs caused by incorrect or incomplete information provided by customers.
Delayed Deliveries
We work to ensure orders arrive within the estimated delivery timeframe. However, delivery dates are estimates and cannot be guaranteed because delays may occur due to circumstances beyond our control.
If your order is significantly delayed, please contact us at:
contact@anubisvintageclothing.online
Our customer support team will review the shipment details and assist where possible.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Please provide:
• Order Number.
• Description of the issue.
• Clear photographs of the damaged parcel or items (if applicable).
We will review the situation and work with you to determine an appropriate solution.
Local Collection & In-Store Shopping
Anubis Vintage Clothing operates exclusively as an online store.
We do not offer:
• In-store shopping.
• Warehouse visits.
• Local collection services.
• Click & Collect.
All orders are shipped directly to the delivery address provided during checkout.
Business Information
Business Name
Anubis Vintage Clothing
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00)
Business Email
contact@anubisvintageclothing.online
Business Phone
+44 203 697 7779
Physical Mailing Address
3–4 Turnpike Parade, London N15 3LA,United Kingdom
Online Store Information
Anubis Vintage Clothing operates exclusively as an online store.
We do not provide:
• In-store shopping.
• Warehouse visits.
• Local collection or pickup services.
All orders are placed through our website and shipped to the delivery address provided during checkout.
For any questions regarding shipping, orders, or delivery, please contact our customer support team at:
contact@anubisvintageclothing.online